Privacy Policy

01.General Privacy Statement

This Privacy Policy provides you with information on how J. Reckner Associates, Inc. (d/b/a Blueberry, Reckner Facilities, Reckner Healthcare, hereinafter referred to as “Reckner”, “we”, “us” and “our”), will process your personal data according to the General Data Protection Regulation (hereinafter referred to as the “GDPR”). Reckner is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience.

This Privacy Policy applies to all Reckner branded websites including recknermednet.com, reckner.com, recknerhealthcare.com, blue-berry.com, sensoryguidance.com and reckneropinions.com and also to survey websites which may be operated by partners of Reckner, and governs data collection and usage. By using a Reckner website or taking a survey, you consent to the data practices described in this policy.

J. Reckner Associates, Inc., with registered office at 1600 Manor Dr, Chalfont, PA 18914, United States of America and the email address privacy@reckner.com is the data controller responsible for processing your personal data in connection with the website.

The representative of the controller in the European Union is:

02.What Personal Data Do We Process and Why?

Personal data shall mean any information relating to an identified or identifiable natural person (in the sense of the GDPR). We process personal data collected via our website and/or our surveys. The provision of personal data is voluntary; however, if you do not provide your personal data, processes might be delayed or impossible.

We process the following categories of your personal data:

• On the basis of your consent according to Article 6(1)(a) of the GDPR
• For the performance of a contract to which you are party, or in order to take steps at your request prior to entering into a contract
• On the basis of our prevailing legitimate interest (Article 6(1)(f) GDPR) for the proper administration of our website and business

2.1 Website Visits & Registration

We collect the following personal data when you visit the website or register to take surveys:

• Name, log in, and password
• IP address
• Website usage (how you interact with our website)
• Information on your device (e.g. screen size)
• Social network user ID, if you use social network plug-ins
• Location
• Public content you may have posted on or through the website

2.2 Survey Participation

When you take a survey, unless otherwise disclosed at the beginning of the survey itself, we collect:

• Survey password
• IP address
• Device information

We may process data about your use of our website and services. The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths.

2.3 Special Features, Options and Other Purposes

We may also process the following personal data for purposes described hereafter:

• Personal details (first name / surname / age / education / job specialization)
• Telephone number
• Email address
• Postal address

We may use your personal data for the following purposes:

• Conduct surveys and discussions — We use your personal data to take surveys, ask you to complete questionnaires, or conduct interviews/online discussions. Legal basis: your consent.
• Respond to your requests / Administrative interactions — Respond to inquiries, questions and comments, and fulfil your requests. Legal basis: our legitimate interests to answer your queries.
• IT administration — We may use your personal data to diagnose server problems, administer the website and/or survey and check that it properly functions. Legal basis: our legitimate interests to administer our IT systems.
• Sending of marketing communications — We use your personal data to send you direct marketing communications by email. Legal basis: your consent. You can withdraw consent at any time via unsubscribe links.

03.With Whom Do We Share Your Personal Data?

In order to provide and market our services, we share personal data with the following trusted partners:

• Microsoft Office 365 — Business suite of tools used by our staff to communicate and deliver core services.
• Microsoft Azure — Primary partner delivering virtual machines and application services.
• SWIFT Prepaid Solutions — Partner for delivering payment services.
• Tremendous Payments — Partner for delivering payment services.
• Zendesk — Software as a service provider delivering a help desk support system.
• Amazon AWS — Secondary partner for virtual machines, application and payment distribution services.
• MailChimp — Primary partner for delivering marketing messages.
• Insightly — Our CRM partner.
• FocusVision — Secondary partner for providing web survey services.
• Recollective — Provider of web discussion services.
• MailGun — Secondary provider of email distribution services.
• GlobaLexicon — Primary translation partner.
• Google — We use Google Analytics to track user interactions with our marketing sites.

We may also disclose your personal data to:

• Any member of our group of companies insofar as reasonably necessary for the purposes set out in this policy.
• Our professional advisers for managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims.
• IT service providers that we use.
• Our clients, suppliers or subcontractors (e.g. survey partners) insofar as reasonably necessary for performance of a contract.
• Independent 3rd party contractors to assist in the analysis or collection of research data, provided they agree to abide by this Privacy Policy.

04.Legal or Governmental Disclosure

We may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

In certain situations, we may be required to disclose your personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, upon receipt of a valid judicial instruction.

05.Transfers Outside the European Economic Area

To achieve the purposes described in this Privacy Policy, we transfer your personal data to countries outside the European Economic Area (“Third countries”) that are deemed to ensure an adequate level of protection under Article 45 of the GDPR. These transfers are subject to appropriate safeguards including:

• Standard data protection clauses adopted by the EU Commission under Article 46(2) of the GDPR
• EU–U.S. Privacy Shield for transfers to entities located in the United States
• In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU–US Privacy Shield, J. Reckner Associates, Inc. remains liable.

06.Third-Party Websites

The website may be linked to third-party websites. Linked sites hosted by third parties are outside our control and we do not therefore assume any responsibility for the data protection practices applied by those third parties.

The website also uses software components like plug-ins from social and other networks, such as Facebook, LinkedIn and YouTube. Whenever you visit websites using this type of plug-in, your browser will automatically create a direct connection to the networks' servers. As a result, the information that you visited our website will be forwarded to the relevant network. The data privacy policies of those networks provide further information on the purpose and scope of their collection, processing and use of data, on your rights, and on settings which may help you protect your privacy.

07.Your Rights and How to Contact Us

You have the right:

• To be provided with a copy of any personal data that we hold about you, with certain related information
• To require us to update or correct any inaccurate personal data, or complete any incomplete personal data
• To require that we stop processing your personal data for direct marketing purposes

You also have the right, in certain circumstances:

• To object to the processing of your personal data
• To require us to delete your personal data
• To “restrict” our processing of your personal data
• To require personal data which you have provided to us to be “ported” to you or any recipient designated by you

To exercise any of your rights, contact us at:

Please specify clearly which information you would like us to review or amend. If you are unhappy with how we deal with your complaint, or the outcome, you may invoke binding arbitration or refer your complaint to a data panel.

08.Retention Periods

Your personal data will only be kept for as long as we reasonably consider necessary for achieving the purposes set out in this policy and as is permissible under applicable law. We will, in any case, retain your personal data for as long as there are statutory retention obligations or potential legal claims are not yet time-barred.

09.Our Contact Details

This website is owned and operated by:

10.Changes to This Privacy Policy

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of significant changes to this policy by email.

11.Applicable Law

This policy is governed by and shall be construed in accordance with the GDPR, the laws of the U.S. and any other applicable laws in the European Union. As a U.S. based company, we are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).